Job Description
All applicants will be considered, however SROA/Surplus candidates will be given priority.
Are you looking for an exciting career in the field of Human Resources? Are you a confident, hard-working individual who is committed to helping an organization meet their core mission and strategic planning goals? Are you an enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts? Do you enjoy working in a fast-paced environment? Do you enjoy being a leader ? If you answered yes to these questions, then this job is for you!. To learn more about us, please see CDTFA Gateway to New Opportunities video
Under the general direction of the Chief, Human Resources Bureau (CEA, Level A), the Staff Services Manager (SSM) III serves as the Branch Manager and is responsible for the overall management of the Personnel Operations Branch. This branch includes the Personnel Operations Section which oversees the Personnel Transactions Unit and the Position Control staff; the Medical Management Services Section which oversees the Employee Assistance Program, Ergonomic Program, various medical leave programs, Reasonable Accommodation Program, Worker's Compensation, and the Health and Safety committee; and the Performance Management Section, which oversees progressive discipline and employee performance. This position is responsible for developing department-wide personnel policy, overseeing HR special projects, and providing direct technical consultation to management on a wide variety of personnel issues including personnel transactions, position control, medical management services, and performance management.
Travel required up to 10% of the time.
Here is the link to the exam bulletin for Staff Services Manager III CalCareers
This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.
Under Government Code 14200, this position may be eligible for full or part-time telework for eligible candidates residing in California.
You will find additional information about the job in the Duty Statement .
Working Conditions - Telework is available fifty percent (50%) of the time.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- STAFF SERVICES MANAGER III
Additional Documents - Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-454308
Position #(s):
291-331-4802-001
Working Title:
Branch Manager, Personnel Officer
Classification:
STAFF SERVICES MANAGER III $9,293.00 - $10,550.00
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information California not only needs you; it wants you as part of the growing workforce. The California Department of Tax and Fee Administration (CDTFA) makes life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services, with CDTFA administered programs accounting for over 25 percent of all state revenue. Tax programs administered by the CDTFA are concentrated in two general areas - sales and use tax, and special taxes and fees. New employees, new ideas, and new creative perspectives are needed in all areas at CDTFA. CDTFA offers employees reliable income, stable benefits, work-life balance, paid holidays, advancement opportunities, and the personal fulfillment of knowing that your work is personally impacting the lives of others.
To take a look at CDTFA as a destination employer please click the link
Department Website:
Special Requirements - This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to
- Travel required ten percent (10%) of the time.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 11/5/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
CA Department of Tax and Fee Administration
Certification Section
Attn: Certification Section JC-454308
651 Bannon Street, Suite 100 MIC: 00
Sacramento , CA 95811
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
CA Department of Tax and Fee Administration
Certification Section
Certification Section JC-454308
651 Bannon Street, Suite 100 MIC: 00
Sacramento , CA 95811
Monday - Friday (Excluding holidays)
08:00 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Other - A completed Supplemental Questionnaire (SQ) must be submitted with your STD. 678 in order to be considered for this position. Please see the Supplemental Questionnaire Requirement section of this job posting for additional information.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefits CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization. CTDFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California. Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA.
The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA's support of employment, promotion, and fair treatment of persons with disabilities.
CDTFA values its staff and is dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility.
In addition, you can look forward to:
- Nearby (third-party) parking.
- Convenient public transportation.
- Located near Downtown, major freeway access, multiple eateries, DOCO, and Golden 1 Center.
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website:
Hiring Unit Contact:
Kevin Sennott
(916) 309-0105
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Contact
(916) 309-8400
EqualEmployment.Opportunity@cdtfa.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Supplemental Questionnaire (SQ) Requirements TO BE CONSIDERED FOR THIS POSITION AND GRANTED AN INTERVIEW, YOU MUST SUBMIT YOUR STATE APPLICATION, RESUME AND COMPLETED SUPPLEMENTAL QUESTIONNAIRE (MUST BE NUMBERED) PROVIDED BELOW.
THE SUPPLMENTAL QUESTIONNAIRE SHOULD BE NO MORE THAN 2 PAGES IN LENGTH ( ARIAL 12-POINT FONT) AND HAVE CLEAR AND CONCISE RESPONSES. APPLICATIONS RECEIVED WITHOUT THE REQUIRED DOCUMENTATION OR MORE THAN TWO PAGES LONG WITHOUT NUMBERING THEIR RESPONSES WILL NOT BE CONSIDERED. RESUMES WILL NOT TAKE THE PLACE OF THE SUPPLEMENTAL QUESTIONAIRE OR JOB APPLICATION.
Please respond to the following items below:
1.Describe your experience leading teams in the execution of various personnel functions having department-wide impact involving personnel transactions, performance management and medical management. Include in your response the number of years you have provided oversight to each function and led a team responsible for executing at the department-wide level. Also include in your response a contact person and number who can verify you led each function.
2. Tell me how you have kept team members engaged and the techniques you have used to keep up morale in a difficult human resources area. Specifically list out the different types of techniques used and the impact it had on the team. Include in your response a contact number and person who can verify you led a team and kept up team member engagement and morale
You must provide specific information in your response(s) which demonstrates how your knowledge, skills, and training meet the needs of this position.
Additional Instructions for Applicants Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.
A completed state application (STD. 678) and any documents list under "Required Application Documents" must be submitted with your application package. Applicants who are relying on additional documentation (e.g. transcripts, copy of degrees, certifications, licenses, etc.) in order to prove that they meet the minimum qualifications listed in the Classification Specification (located on the right under "Additional Documentation) must submit those documents with their application package. Failure to submit these documents may result in your application being disqualified.
Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties performed will not be accepted.
Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the "Examination(s) or Job Title(s), For Which You Are Applying" section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application . Please remove any confidential information (i.e. social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.
Here is the link to the exam bulletin for Staff Services Manager III CalCareers
If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Certification Section at certific@cdtfa.ca.gov
For all other questions regarding your CalCareer account, please contact CalHR's CalCareers Unit at (866) 844-8671 or CalCareer@calhr.ca.gov .
For more information on the recruitment process please email Recruitment@cdtfa.ca.gov
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. State of California
Job Tags
Holiday work, Permanent employment, Full time, Remote job, Monday to Friday,