Career Coach Job at Goodwill of Western New York, Niagara Falls, NY

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  • Goodwill of Western New York
  • Niagara Falls, NY

Job Description

THE POSITION

This position's key responsibilities include:

  • Provide ongoing guidance to program participants, focusing on assessment of needs, work habits, interpersonal skills and other challenges affecting workplace success.
  • Provide 3-years of career/employment support to Goodskills Career Builder program participants.
  • Liaison between program participants and employers; helps participants resolve any barriers to successful employment and career progression.
  • Conduct intake and assessment of client and their individual development needs.
  • Work with participants to identify training and career related opportunities; assists in developing short and long-term career goals and plan.
  • Provides ongoing job readiness support, including resume writing, online application completion, contacting employers and conducting mock interviews.
  • Assists program participants in locating additional community resources to address barriers to employment, such as high school diplomas, homelessness, childcare, substance abuse treatment/counseling, family crisis/domestic violence intervention, healthcare or mental health services, and any other services required.
  • Employer outreach and recruiting to existing and new employers.
  • Actively match participants to employment opportunities.
  • Work with employers to ensure long-term satisfaction and access to upskilling.

WE ARE LOOKING FOR SOMEONE WHO:

  • Is socially concerned. Showing an awareness of pertinent issues associated with society or the community you live in.
  • Communicates effectively. You excel when interacting with others.
  • Loves being a part of a team. You understand that we succeed or fail as a team. You are always ready to step beyond your responsibilities to go the extra mile to ensure that your team is successful.
  • Loves how we roll as an organization. Not everybody will and we're ok with that - Want to figure out if you MUST work with us? How do our Core Values make you feel?
    • Own It - We are motivated and responsible for our actions and results.
    • Dare to Excel - We are never done, we never settle, we never stand still. We push boundaries and think beyond the box.
    • Be Bold, Be Courageous - When faced with a hurdle, we jump!
    • Be Extraordinary - We exceed expectations of clients, customers, and colleagues.
    • We Win Together - We collaborate & celebrate. We drive forward as one team towards our mission.

ROLE REQUIREMENTS (The stuff you must have)

  • Bachelor's degree in Human Services or Social Services field.
  • Minimum of 3 years success working with underserved individuals.
  • Action-oriented, adaptable, community-centered and innovative.
  • Strong knowledge of Microsoft Office programs.
  • Knowledge of counseling techniques - effectively respond to a variety of individual needs.
  • Ability to work occasional evenings or weekends
  • Must have a valid New York State Driver's License
  • Familiarity with Case Management or Customer Relationship Management databases.

COMPENSATION:

Goodwill regularly evaluates our compensation and benefit packages to ensure we remain competitive. Starting pay will be based on a candidate's experience, skills and education.

  • The pay range for this position is $21/hr$23/hr

Job Tags

Temporary work, Afternoon shift,

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