Job Description
Job Title
Commercial Property Manager
Job Summary:
The Property Manager reports to the Director of Commercial Property Management, as well as the property owner/client or asset manager. This position is responsible for management and operation of a portfolio of commercial properties that are either privately or institutionally owned, generally consisting of office, medical, industrial, and retail properties.
Portfolios will consist of Facility Management Accounts and Full-Service Management Accounts (includes accounting, A/R, A/P, financial reporting, collecting rents)
Duties and Responsibilities
- Property owner and tenant relations
- Adhere to management agreement contracts
- Prepare monthly manager reports to owners (full-service type management accounts), along with the accounting department’s monthly financial statement for the property providing explanations for significant actual versus budget variations and a general summary of activities and issues pertaining to the property and action taken
- Respond to various tenant, property owner, and/or vendor issues
- Develop and nurture positive tenant relationships. Know and administer the terms of the tenant leases.
- Responsible for routine property inspections and maintenance services utilizing Turner’s maintenance services or outside vendors. A more formal I-Audit Inspection shall be performed on a quarterly basis
- Coordination of capital improvements and repairs following the management agreement guidelines
- Negotiate, award and coordinate service contracts, vendor bids, etc. Inspect the work of service contractors for quality control
- Handle tenant collection issues by contacting the tenant and providing notices as warranted. Follow-up.
- New property takeovers and transition activities
- Work in conjunction with leasing agents by providing information as requested within the scope of property management duties
- Ensure prompt payment of property taxes and property liability and casualty insurance premiums. Consult with the property owner about the need for investigating real estate tax protests and bidding insurance policies periodically
- Budget preparation and submitting to property ownership for approval and implementation.
- Approve and code payables for the property
- Manage properties accounts payable in conjunction with the accountant and within budgetary guidelines.
- Control expense spending to fit budget
- Manage and develop CAM (Common Area Maintenance) billings to include CAM expense reconciliation and calculations for submission to ownership for approval
- Handle utility changes, and charges, move-in/move-out forms, security deposits, and any other associated information
- Coordinate tenant move ins and move outs
- Other duties as assigned
Leadership:
- Meet regularly as needed with supervisor to review property issues
- Performance review and goal setting discussions held with supervisor annually
- Recommend ideas to be implemented in the Property Management Performance Plan to help improve efficiency and quality of services to property clients
Job Knowledge:
- Attend professional development classes annually
- Actively work towards a professional designation
- Actively participate in at least one (1) professional organization
Facility Oversight:
- Regular property inspections; check in and visit tenants; develop regular communications with ownership
- Bi-monthly inspection of in-state properties.
Fiscal Responsibility:
- Preparing the property operating budget
- Review and analyze the monthly property operating statement (prepared by accounting)
- Follow-up on outstanding Receivables
- Approving Payables
- Managing the terms of each tenant lease
- Operating budget variance of positive or negative 10%+/- detailed in monthly owner’s report
- Preliminary operating capital budgets completed annually by November 1st.
- Preliminary CAM and Pass thru expense calculations completed annually by February 1st.
Collaboration:
- Actively participate in team meetings
- Support team members
- Respect confidentiality
Skills/Qualifications:
- Computer literate
- Excel, Word and Outlook Proficient
- YARDI Software used at Turner
- Accounting knowledge
- After hours availability for emergencies
- Good interpersonal/communication and negotiating skills
- Ability to work in a team environment as well as independently
- Organizational skills and the ability to follow-up as required
Education:
The following education should be considered and a plan to complete:
- IREM (Institute of Real Estate Management) courses
-BOMA (Building Owners and Managers Association) courses
-Real Estate License
-Professional Development Courses
Company DescriptionWe are looking for people who are passionate about taking care of our clients and customers, and each other. We will also mentor, encourage and provide professional development of our Team members that will enable them to be proactive in providing outstanding quality and value, as well as self and professional improvement.
We are looking for people who are passionate about taking care of our clients and customers, and each other. We will also mentor, encourage and provide professional development of our Team members that will enable them to be proactive in providing outstanding quality and value, as well as self and professional improvement.
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