Job Description

*Preferred candidate identified.*

Salary Range: $45,000 – $55,000 (Depending on experience and location)   

Summary and Qualifications:

• Facilitate and oversee the behind-the-scenes processes for grant programs and community outreach efforts, providing support for general operating functions, delivering seamless, accurate and consistent information and data administration with a high-degree of customer service. 
• Effectively and efficiently support fundraising and donor management strategy across all Mars Veterinary Health (MVH) charitable arms.
• Support communications and social media strategy, writing and delivery for internal and external presence for Banfield Foundation and MVH charitable arms.

Essential Responsibilities and Tasks:

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Manage the day-to-day function of the Banfield Foundation Optimum Wellness Plans program, which includes updating service sheets; ensuring all updates are incorporated into IT systems; add wellness plans to hospitals as requested; communicate with both hospitals and recipients about program elements; and provide any additional support on program when necessary.
• Assist with the management, tracking and delivery on community-based initiatives as well as the key charitable grant programs.
• Support all foundation program efforts by providing data, communication and administrative assistance.
• Manage the Constituent Relationship Management (CRM) database, collecting and maintaining data, segmenting audiences and donors, performing analyses, and creating outreach recommendations and reports.
• Process gifts, including monthly payroll donations, ensuring data integration and integrity for reporting.
• Generate and track tax-receipts and acknowledgement letters in a timely manner.
• Support and coordinate donor outreach activities and opportunities with internal and external partners, including donor mailings, communications and events.
• Manage traditional and social media content as well as internal communications and storytelling efforts to drive engagement, awareness and donations.
• Maintain and monitor donation platform system, including system updates, integration and troubleshooting; serves as point of contact for vendor.
• Oversee the annual filing of all required state and territory registration renewals, accurately and on time.
• Coordinate board meetings, including agendas, board packets and minutes.
• Support Better Together Fund program, including grant tracking, data entry and reporting.
• Other job duties as assigned.

Special Working Conditions:

• Ability to work at a computer for long periods of time. 
• Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.
• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
• Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
• The noise level in the work environment is normally moderate.
• Environment where pets are present.

Experience, Education and/or Training:

• Bachelor’s degree in Corporate Affairs, Marketing, Business Administration or Communications is required, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
• Three years of experience with nonprofit, communications, event planning, marketing or customer services are required.
• Excellent communication (written and verbal), strong attention to detail and organization skills are required.
• Current knowledge and experience with Salesforce or other CRM systems is preferred.

What We Offer – The Good Stuff:

• Competitive salary with paid time off & holidays so you can spend time with the people you love
• Medical, dental, and vision insurance for you and your loved ones
• Fertility and family-building assistance
• Paid Parental leave
• Practice Paid Basic Life Insurance
• Practice Paid Short- and Long-Term Disability
• Competitive referral program – join our team, bring your friends, and get paid*
• Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match
• Commuter Benefits
• Legal Plan
• Health Savings Account & Flexible Spending Account
• Mental health support and resources
• Paid Volunteering
• Optimum Wellness Plans® for up to three pets
• Continuing Education allowance & MED hours for eligible positions
• Student Debt Relief (for full-time DVMs)
• A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more

Even More Good Stuff:

• Opportunities for growth and leadership roles at Banfield, Mars, and other divisions of Mars
• Health and well-being benefits to support quality of life
• Associate-led equity, inclusion, and diversity groups (we have 7 of them!)
• Awesome opportunities to volunteer through Mars Volunteer Program, like volunteering at coral reef cleanups or on research vessels!

*Terms and conditions apply

**Benefits eligibility is based on employment status

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

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