Job Description

Signature Retail Services is looking to add a Manager of Workforce Planning !

At Signature Retail Services, we're the architects of unparalleled merchandising, construction, and fixture installation services nationwide. Our mission goes beyond merchandising - we exist to empower home improvement stores like Home Depot, Lowe's, Ace Hardware, Menards, and product manufacturers to excel in what they do best: sales. What sets us apart is our unwavering commitment to integrity and exceptional service.

Here, every associate is not just an employee; they're a driving force behind our success. We're not just shaping environments; we're shaping a culture of excellence, innovation, and dedication to our clients' success. Join us, and be a part of a company where passion meets purpose!

What will you do?

We are looking for an experienced Workforce Management Manager to oversee forecasting, planning, staffing optimization, and reporting. This role requires a demonstrated ability to calculate, analyze and interpret data and information to draw meaningful conclusions, problem-solve and make informed decisions. The person in this role is analytically minded, operationally excellent, and comfortable working with executive leadership to drive impactful change.

• Manage long-term, medium-term, and real-time staffing decisions across the team
• Identify & implement technology and tools for data driven staffing decisions
• Analyze historical performance & identify opportunities to improve performance
• Engage with senior leadership & broader organization to provide advice on special projects
• Develop & maintain operational reporting on staffing levels, attendance, and occupancy
• Document standard workflows and best practices

Minimum Requirements

• At least 5 years of professional experience
• Experience in workforce management systems, preference to experience with Movista, Natural Insight, Retail GIS, Repsly, or similar workforce management systems.
• Advanced Microsoft excel skills to include formulas, pivot tables, queries, and macros.
• Excellent communication skills
• Experience with managing a team
• Highly Flexible
• Ability to work onsite in Aurora, Illinois

What we offer:

• Full-benefits package available

Signature Retail Services is an equal opportunity employer. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, disability, age, or any other status protected by law. We encourage all qualified individuals to apply.

We do a comprehensive Motor Vehicle and Background check on everyone who accepts a offer of employment.

Job Tags

Flexible hours,

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