EDI Analyst I at Guardian Life in Boise, Idaho, United States Job Description EDI Analyst I Job Description Position Summary The Business Process Analyst I (BPA) - EDI is responsible for supporting the business community by working directly with customers and third-party administrators to establish and maintain inbound and outbound EDI (Electronic Data Interchange) connections related to eligibility. You have + Assist customers and third-party administrators with implementation, testing and support of inbound data connections. + Support external customers and internal processing areas by trouble shooting transmission or formatting issues. + Act as a liaison between the business community and IT. + Supply EDI Vendors and/or plan holders plan specific requirements based upon Guardian's internal systems and standard formats. + Work with EDI Vendors and/or plan holders to understand their abilities to pass us data and provide solutions to situations/formats outside of Guardian's standard formats. + Respond to internal and external inquiries regarding connection(s) + Perform thorough user acceptance testing of inbound eligibility files. + Providing 'Best in Class' service to our customers based on the channel of their preference. + Handle complex calls requiring the analyst to lead a customer through difficult technical data + Attend relevant training, job sharing, mentoring and establishing personal networks. + Maintain procedural guidelines. + Report system related problems + Actively participate in team meetings. + Assists other team members when necessary to meet established deadlines and customer expectations. You will + Experience working with HIPAA data files + Strong computer skills: Text Pad (or other EDI file viewing application) and MS Excel + Strong ability to manipulate data files to create output in various formats + Exhibits flexibility in handling multiple tasks, responding rapidly to changing priorities and working within tight deadlines + Excellent communication skills, both oral and written + Demonstrated analytical skills + Requires ability to function in a team environment and build strong working relationships + Experience working in insurance industry preferred Location + Travel may be required, approximately 10%. Salary Range $47,230.00 - $70,840.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowle To view full details and how to apply, please login or create a Job Seeker account
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