Job Description
Job Description Flight Attendants are the face of Mesa Airlines. As such, they must be reliable and punctual with devotion to providing excellent customer service at all times. The position requires Flight Attendants to maintain a positive, approachable, and accommodating attitude while delivering extraordinary customer service. A successful Flight Attendant must have in-depth knowledge of all safety procedures, service standards, and company policies and procedures.
Essential Functions - Provide constant attention to our customers, providing them with a safe and reliable onboard experience
- Greet passengers, monitor carry-on baggage, and direct passengers to assigned seats
- Ability to remain positive, respectful, and understanding during challenging situations and passenger conflict
- Maintain physical health and professional appearance standards
- Maintain a thorough working knowledge of all emergency procedures and the ability to operate all emergency equipment onboard the aircraft
- Explain the use of safety equipment to passengers in a clear, concise manner
- Serve beverages, snacks, and meals where applicable
- Assist passengers in storing carry-on luggage in the overhead or under-seat storage
- Inform passengers of Federal Aviation Regulations
- Perform duties required to assist with inflight medical emergencies and special needs passengers, i.e., unaccompanied minors, visual or hearing impaired, language impaired, elderly, physically challenged, etc.
- Abide by policies outlined in the Code of Conduct, Employee Handbook, Flight Attendant Manual, and Code Share Partner standards
Benefits Mesa Air Group offers comprehensive health plans, travel benefits, bonuses much more.
Compensation Starting pay for Flight Attendants is $18.30 per flight hour, increasing to $19.84 after six months and $21.78 after 12 months, with annual increases after that. Flight hours will be discussed during an information session if you are to move forward in the application process. The average earnings for a Flight Attendant in the first year of employment are approximately $22,000.
Other Compensation Opportunities: Flight attendants have numerous ways to earn extra monthly income, including a crash-pad assistance program. Additionally, when Flight Attendants elect not to stay in company-provided hotel accommodations, Mesa Airlines will pay a portion of the hotel cost to the Flight Attendant.
A Flight Attendant can earn an additional $500 monthly ($6,000 annually) utilizing other compensation opportunities.
Bases The location for this position is based on the company's operational needs and seniority. Current bases are as follows and are subject to change:
DFW (Dallas, TX)
IAD (Washington, D.C.)
IAH (Houston, TX)
PHX (Phoenix, AZ)
SDF (Louisville, KY)
New hires will be assigned to one of the above bases during training.
INITIAL APPLICATION PROCESS To be considered for the Flight Attendant position, applicants must meet the minimum requirements, complete an online application and attach a current resume. Applicants must also complete an online video questionnaire (within the time allotted), which will be emailed to the applicant.
Only complete applications will be considered. Due to the high volume of applicants, we cannot accept questions via phone; please send all inquiries to FaRecruiting@mesa-air.com. Mesa Air Group is proud to be an Equal Opportunity Employer, and we promote diversity in the workplace.
Requirements - At least 18 years old
- A high school diploma or GED is required; college credits OR a minimum of two years of customer service experience is preferred.
- Demonstrate reliability, punctuality, and dependability
- Read, write, and speak English fluently.
- Upon completion of training, willing to be assigned to any of Mesa Airlines crew bases (may involve relocation or commuting) based on the company's operational needs.
- Willing and able to work nights, weekends, holidays, and extended hours
- Height between 4'11'' and 6' without shoes - must be able to reach in overhead bins and galley compartments to retrieve emergency equipment
- Ability to perform all safety-related procedures, including the ability to operate aircraft doors, lift emergency window exits (approx. 40 lbs.), assist with carry-on baggage stowage, operate meal beverage carts
- Present a clean, neat, and professional appearance at all times
- Ability to sit in the flight attendant jumpseat without modification; walk comfortably down the aisle facing forward, and fit quickly through the overwing exits
- Minimum 20/40 vision, corrected or uncorrected
- Authorized to work in the United States
- Possess and maintain a valid passport
- Have the legal ability to travel unrestricted to/from all countries that are served by Mesa Airlines, including Canada, Mexico, Bahamas Cuba
- Applicants must have the authorization to make multiple entries into the United States at will.
- Successfully complete a background investigation, including FBI fingerprinting and criminal history.
- Pass a DOT/FAA pre-employment drug, alcohol, and random screening throughout your employment, which includes screening for marijuana, cocaine, opiates, PCP, and amphetamine. Please be aware that the DOT prohibits medical marijuana for safety-sensitive employees.
Job Tags
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