Job Description
Job Description: Inside Account Manager
About Pepco Sales:Pepco Sales is a Manufacturers Representative Agency serving residential and commercial markets for new construction, repair and remodel. We operate in TX, OK, AR, LA, and NM. In addition to the traditional outsourced sales agency model, we also distribute goods from over 100,000 sq. ft. of distribution space throughout Texas operating as both a master distributor to the wholesale markets and as an outsourced DC for various manufacturers.
Our Mission is to drive value and opportunities for our marketplace and stakeholders as the most professional, efficient, tech savvy, knowledgeable, and diverse Team in our territory servicing the Plumbing/Mechanical, HVAC/R, and Waterworks segments in the construction industry.
Through the values of: - Passionate, Ethical, Professional, Continuous Improvement, Ease of Doing Business, Socially Responsible, Accountable, Leadership Mindset, Tech Forward and Respectful.
At Pepco, we are here to BUILD IT BETTER.
Summary:Drive sales growth at customer accounts that are outside our typical channels to bring additional opportunities to our manufacturer clients. Execute on sales plans as needed to accomplish the goals of the organization.
Reports To: VP Operations
FLSA Status: Exempt (Salaried non-overtime)
Department: Sales
Duties and Responsibilities:The Inside Account Manager’s primary responsibility is to grow and develop relationships with the top 300-400 accounts that purchase from Pepco or one of our manufacturer clients but who are not assigned to an HVAC or Plumbing Account Manager. In addition, as the IAM discovers the markets and segments that make up these accounts, they can prospect into new accounts that are in similar to the existing unassigned accounts.
Success at the IAM role will depend on
Data-Driven Insights
Utilizing Salesforce to manage customer interactions, opportunities, and building a contact database for marketing.
Account Planning
Relentless Proactive Outreach
Performance Monitoring
Seeking coaching and feedback from peers and mentors
Finally, the IAM may be assigned other sales objectives as needed by Pepco Sales to accomplish company goals. These may include but are not limited to: Selling dead inventory, Manufacturer promotions, Truck run promotion, other sales efforts to primary customers.
Key measurements of success are:
Sales growth with Accounts
New Accounts
Activity Goals
Success at other assigned sales objectives.
Developing accounts and growing the undeveloped segments associated with these accounts will add new manufacturers and segment verticals for Pepco. Successful IAM’s will be recruited for Outside account manager positions and leaders for new segment verticals.
Skills:Phone skills, Cold Call skills, CRM, internal and external communication and collaboration, Analysis of Data and Reports, Market Research, Service and support
To succeed at this role you will need:English Language, Bachelors degree or equivalent industry experience, expert phone and cold calling skills.
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