Job Description

Job Description

Job Description

Are you looking for an opportunity to put your skills to better use?

If you are looking for your next career opportunity, there is no need to look any further. Mosaic Insurance Group in Woodstock, GA, is looking to hire a Full-Time Insurance Customer Service Representative to join our team. Mosaic Insurance Group was founded in 2020 and has a staff with combined experience of over 40 years. Our team is rapidly growing and we are looking for someone with the desire to grow with us. We pride ourselves on excellence and are devoted to providing our clients with an unmatched insurance experience. Work-life balance is a huge part of our culture and our teamwork , exceptional compensation , and opportunities for continual growth are what sets us apart. As an independent agency , we have access to a wide range of highly-rated insurance carriers to save time and money for our clients and our unique sales process helps us rise above our competition. As an insurance customer service representative, you will use your positive attitude and attention to detail to ensure your clients have the best experience and coverage to fit their unique needs.

If you love interacting with people and want to provide outstanding service at an agency that cares about both our clients and you , apply today!

Annual Base Salary Based on Experience

Career Growth Opportunities

Retirement Plan

Evenings Off

Mon-Fri Schedule

Paid Time Off (PTO)

Work from Home

Health Insurance

• With your excellent relationship-building talents , youll be following up with clients to maintain client retention and satisfaction.
• Using your excellent sales presentation skills, you'll be working with clients to develop insurance quotes, cross-sell and round out client accounts, assist with policy changes, and shop for renewals.
• Utilizing your negotiation skills, youll be overcoming objections and winning back former clients.
• Your outstanding customer service skills will be essential in taking payments, obtaining and updating client information, issuing insurance documentation, and obtaining referrals.
• Using your excellent problem-solving skills you will be scheduling appointments and educating & advising clients on the best policies for their unique needs .

• An Active GA Property & Casualty License is Required. Licensing assistance is available.
• Self-starter with a positive attitude and professional phone etiquette.
• Tech-savvy with data entry and Agency Management System experience.
• Critical thinker with the ability to multitask.

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