Job Description

Job Description

Job Description

This is a remote position for Texas Residents Only!

If you enjoy helping others and are a compassionate, customer-focused individual, then apply to Integrity Personal Insurance today! Our growing insurance agency is looking for an exceptional Receptionist and Customer Service Agent to join our team.

This is a full-time position with the expectation to grow within the company. The position will involve answering multiple phone lines quickly while providing exceptional customer service to our clients, including processing policy changes, billing clarification, and other service-type needs.

A Property & Casualty Insurance License is required. Experience with Personal Lines Insurance would be a benefit when relating to our customers and also increase the opportunity to grow quickly within the company.

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Paid Holidays

Advancement within the Company

Base Salary with Bonus and Commission Opportunities

Evenings Off

Health Insurance

• Process customer policy change requests.
• Verify phone numbers, addresses, and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Make outbound calls to clients and carriers
• Provide exceptional customer service.
• Be outstanding at relationship building.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Assess and identify the wants and needs of your customer(s) over the phone

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Confident, self-starter who works well independently.
• Must have ability to multi-task.
• Professional phone etiquette.
• Career minded vision.
• Great Customer Service Skills.
• Works well with other employees and is a team player with a positive attitude.
• P&C Insurance License
• Experience working with Personal Lines Insurance

Job Tags

Similar Jobs