IT Help Desk Technician Job at Paranet Solutions, San Antonio, TX

cFhxUG0rckYwdzJmOGR1djVETUlHTnh3VWc9PQ==
  • Paranet Solutions
  • San Antonio, TX

Job Description

IT Help Desk Technician Job Description:

We are seeking a talented IT Help Desk Technician to join our team and provide technical support to our employees. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a passion for helping others.

Responsibilities:

  • Provide technical support to end-users via phone, email, or in-person
  • Troubleshoot and resolve hardware and software issues
  • Install, configure, and update software and hardware
  • Maintain accurate records of technical issues and resolutions
  • Collaborate with other IT team members to escalate and resolve complex technical issues
  • Assist with the setup and maintenance of computer systems and networks
  • Train employees on IT policies and procedures
  • Stay up-to-date on the latest technologies and trends in the IT industry

Qualifications:

  • 2+ years of experience in IT support or a related field
  • Strong knowledge of Windows and Mac operating systems
  • Experience troubleshooting hardware, software, and network issues
  • Excellent communication and customer service skills
  • Ability to work well under pressure and in a fast-paced environment
  • Certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus

Experience using Connectwise is a plus

If you are passionate about technology and helping others, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and qualifications.

Job Tags

Similar Jobs

Amazon.com, Inc.

IT Manager, Ops Tech Solutions (OTS) Job at Amazon.com, Inc.

 ...You will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazons Operations...  ...technology varies between our different fac IT, Solutions, Technical Support, Operations Manager, Manager, Solution Amazon.com, Inc.

Ajinomoto Foods North America

Sanitation Janitor - Graveyard Job at Ajinomoto Foods North America

 ...innovation, all our products are cooked with our customers in mind, providing healthy and delicious meals for all. We are looking for a Graveyard Shift - Sanitation Specialist, to join our rapidly expanding team. The person contributes to our mission by cleaning and organizing... 

Schneider

CDL-A - Dedicated truck driver Job at Schneider

 ...Average pay: $1,120-$1,360 weeklyHome time: WeeklyExperience: All CDL holdersOverview Haul home improvement supplies in dry van...  ...Commercial Learner's Permit (if interested in company-paid CDL training). HazMat endorsement required within 90 days of hire Schneider's... 

Serco

Surface Navy Program Analyst Job at Serco

 ...As a program analyst, you work on the forefront of the Surface Navy's cutting-edge shipbuilding programs. You will be integrating advanced...  ...serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government,... 

Hyatt

Housekeeping Manager Job at Hyatt

 ...Summary Description We are hiring a Housekeeping Manager! As the Housekeeping Manager you directly oversee housekeeping, laundry and house person team members. You are a significant part of the properties management team and work closely with the Front Desk and...