Job Description

Job Description

Job Description

Job Information

Title : Medical Interpreter

Department : Clinical
Status : Full Time
Location : Clinical Sites
Reports To : Clinical Nurse Manager

Summary of Position

Provides accurate interpretation and translation of critical medical information in direct service to physicians and/or other health care providers who are seeing patients who cannot speak or understand English, when specifically required by the provider.

Education : High School diploma or equivalent required

Experience : One – two years’ experience with medical interpreting preferred

K ey Responsibilities:

1. Precisely and accurately interprets critical medical advice and information given by the provider into equivalent terminology in the patient’s native language
2. Encourages communication between patient and health care team to build rapport and ensures that the listener understands the message
3. Assists in translating medical text from English on behalf of internal and external customers; may translate patient education information as specifically requested
4. Assists with patient follow-up as necessary, to include contacting patients with appointment reminders, notifying patients of lab results, and completion of medical paperwork, including but not limited to, registration documents, sliding scale and charity care applications.
5. Understand cultural gaps and explain any cultural gap to medical professionals that may interfere with compliance or understanding
6. Collaborate with Medical and Behavioral Health Teams with marketing and community outreach events
7. Coordinate outreach efforts by working collaboratively with community partner organizations, local churches, labor groups and other community entities
8. Participate in outreach, community events and other activities (internal and/or external)
9. Demonstrates concern for the rights, privacy and confidentiality of patients and others
10. Understands the urgency of customer needs and responds quickly
11. Demonstrates effective communication recognizing diversity among age groups, cultures, and educational levels

Kintegra Health Core Requirements

1. Patient First – An approach to care that holds primary, the well-being and desires of the patient

2.Build not Blame – Focusing first on finding fault with the process rather than the person

3. Integrity and Honesty – Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers

4. Cooperation and Flexibility – Related to an internal belief that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description

5.Culturally Sensitive – Always working toward increasing one’s ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one’s own culture.

Kintegra Health Organizational Goals

• To provide continuing comprehensive and accessible primary care services to individuals and families of all economic levels within Counties served.
• To provide primary care services to meet the physical as well as social health needs of individuals and families, promoting health maintenance, providing timely diagnostics, treatment and referral services.
• To emphasize preventive care through patient and community education to help individuals become aware and responsible for their own health behaviors.
• To employ an interdisciplinary team approach in collaboration with other community providers to provide a continuum of appropriate patient/family-oriented care in a cost-effective manner.

Kintegra Health is a is a community sponsored, family-centered provider of health care, health education and preventive care services without regard to the ability to pay. We screen potential employees to first ensure alignment with our core requirements followed by the requisite position skills set. In doing so we need staff committed to this mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve.

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