As the Regional Director of Operations, you will provide strategic leadership and operational oversight for multiple dermatology centers within a designated territory. In this role, you will be responsible for directing, planning, organizing, and supervising all aspects of facility operations to ensure the delivery of high-quality patient care, exceptional service, and efficient center management. You will collaborate with center leadership to develop and implement comprehensive business plans tailored to each facility, driving financial performance and aligning with PhyNet’s strategic goals. Additionally, you will monitor operational effectiveness, identify opportunities for improvement, and champion initiatives to enhance clinical outcomes, staff engagement, and patient satisfaction. This position requires a results-driven leader with the ability to balance strategic vision with day-to-day operational excellence, ensuring the success and growth of each center under your guidance. Salary Range: $110 – $130 based on experience. Essential Functions: To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Manage the clinic operations to ensure the corporate goals of service, associate engagement, and patient experience are accomplished while maintaining a culture that focuses on quality medical care and customer service. Direct, supervise, and coordinate the functions and activities of clinics including systems, budget, materials management, human resources, data processing, and maintenance. Direct daily operations to include registration, cash collection, charge preparation, and referral/authorizations. Develop an understanding of the intricacies of dermatology clinic visits and surgical procedures to better support our physician partners and their patients. Participate in the development of corporate goals, objectives, and policies. Promote the provision of cost-effective, high-quality health care services for patients. Ensure a high degree of patient and client satisfaction with the clinics. Develop initiative, motivation, and positive morale within the center staff. Maintain compliance with government and third-party payer requirements. Maintain standards of quality care. Develop operational plans to assure medical and logistical viability and fulfill the clinics’ goals and objectives. Develop budgets, including forecasts of revenue and requirements for personnel, space, equipment, and support services to assure financial viability. Implement marketing plans and assist with the development of corporate strategy, promotion of the clinics, and product/service assessment. Analyze market conditions, identify trends, and respond by initiating policy or procedure changes. Resolve conflicts that occur in an organization while protecting the professional and legal rights of everyone involved. Analyze systems and procedures and initiate changes to improve workflow and efficiency. Recommend center facility improvements including construction, renovation, and purchase of equipment. Maintain the buildings, grounds, facilities, and equipment to the highest standards of safety and efficiency. Select and train/orient center personnel. Work with center staff to develop/implement performance goals and objectives. Interact with other Center Administrators and senior management to ensure coordinated efforts in the development of professional relations. Consult with medical staff to ensure compliance with standards and regulations. Represent clinics at public and professional meetings as required. Maintain professional affiliations and enhance professional development to keep pace with trends in health care administration. Maintain strict confidentiality. Knowledge, Skills, & Abilities: Bachelor’s degree in health or business administration; master’s degree preferred. A minimum of five years of management experience including three years in a health care organization. Experience in financial planning, budget preparation, trend analysis, and financial analysis. Dermatology experience preferred. Excellent people skills and ability to motivate and work effectively with others. Knowledge of health care administration and fiscal management practices. Skilled in planning, organizing, and supervising. Ability to analyze and interpret complex data. Ability to communicate effectively in writing and verbally. This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence. Physical and Mental Demands: The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities: Occasionally required to stand, walk, and sit for extended periods. Use hands to handle objects, tools, or controls; reach with hands and arms. Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl. Occasionally lift, push, pull, or move up to 20 pounds. Vision Requirements: Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned based on operational needs. #J-18808-Ljbffr Gatewaylasercenter
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