Job Description

Location: Wood Dale, IL (On-site)

About OPTO

OPTO designs and manufactures retail fixtures for domestic and international markets. We are a design-led company driven by innovation, a passion for helping our clients succeed, and communication. Our team applies creative thinking across customer proposals, product development, and operations to deliver tailored retail solutions. The excitement, innovation, and passion from all of our team members allows us to curate the best solutions for any retail environment.

With in-house engineering and a responsive, collaborative culture, we adapt quickly to customer needs and provide industry-leading speed and reliability, earning long-term partnerships through performance and trust.

Job Summary:

We are seeking an experienced senior retail designer to assist and lead customer accounts aiding in the growth of our business. A designer that is full of curiosity, passion, and creative drive that is ready to be part of a collaborative design team.

The Senior Designer provides creative and technical support to customers for merchandise and display needs. As a problem solver, they contribute to both design and sales, delivering the right solutions for customer projects. The role involves collaborating with other team members, depending on the client and project scope, while focusing on growing high-profile accounts and cross-training designers.

This position requires someone who thrives in a fast-paced environment, is skilled in customer interaction, and maintains enthusiasm and professionalism. Ideal candidates are career-focused, eager to grow professionally, and committed to contributing to the company's long-term success.

Key Responsibilities Include:

• Program management and growth 
• Design consultation and use of professional design expertise to drive sales of OPTO products and services
• Establish and maintain strong customer relationships, providing proactive and reactive support for inquiries
• Leverage product knowledge to recommend solutions, including fixture and layout designs
• Develop detailed project proposals with drawings, quotes, and manage documentation, BOMs, and assembly details
• Deliver exceptional customer service 
• Identify areas for improvement, contribute to interdepartmental enhancements, and assist in staff training
• Maintain product knowledge to match customer needs with appropriate solutions
• Perform other duties as assigned

Essentials Skills:

• Associate’s degree or higher in Interior Design
• Minimum of 5 years of experience in interior design, retail design, or a related industry
• Proficient in AutoCAD, Adobe Creative Suite, Microsoft Office, PowerPoint, and online research tools. 
• Strong understanding of retail environments and fixture-based space planning
• Excellent written and verbal communication skills
• Exceptional organizational skills with a proven ability to prioritize and manage complex tasks effectively
• Positive attitude and enthusiasm for creative problem-solving
• Ability to work independently with minimal supervision and as part of a collaborative team
• Strong interpersonal skills with the ability to collaborate across departments and communicate at all organizational level
• Demonstrated ability to mentor and support the development of associate designers
• Self-motivated and proactive in contributing to the company’s success
• Effective time and stress management skills in a fast-paced, deadline-driven environment

What we offer:

• Competitive compensation and benefits package, including a 401(k) plan with employer match, medical, dental, and vision insurance, AD&D and life insurance, and paid time off (PTO)
• Bonus Incentive program
• Casual office environment
• A team of passionate, creative, and fun team who is dedicated to the growth of our company
• A diverse work experience where you can see projects come to life. Starting with the inception of projects in marketing and business development, through the concept and development with our design and engineering teams, all the way to fabrication and final delivery to our customers

Work Environment and Physical Requirements:

This position is based in an office environment. The role involves sitting and standing at a desk, frequent in-person and phone communication, and the regular use of standard office equipment, including phones and computers.

Accessibility Accommodation Statement:

OPTO is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. If you (or another applicant you know) require assistance accessing or reading this job posting or need accommodations during the application process, please contact careers@optosystem.com. OPTO will provide reasonable accommodations to ensure equal access to the application process in accordance with applicable state and federal law.

Equal Employment Opportunity Policy:

OPTO is an equal opportunity employer. OPTO prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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