Job Description

Student Accounts Coordinator Reports to: Accounts Receivable Manager Hybrid: Can work part-time from home (Computer and Internet not provided) Schedule: Flex Key Responsibilities: Process and post customer payments accurately and efficiently in the Student Information System, Populi Monitor customer account balances and aging reports to identify overdue accounts Contact customers regarding outstanding payments and resolve billing disputes professionally Reconcile customer accounts and investigate discrepancies Generate and distribute customer statements and invoices via email Update student records of all collection activities and payment arrangements Process credit card payments and electronic fund transfers Prepare reports on accounts receivable metrics and collection status Required Qualifications: A degree or certification in Accounting required 2-3 years of experience in accounts receivable or similar finance role Strong proficiency in Microsoft Excel and accounting software Excellent attention to detail and organizational skills Strong written and verbal communication abilities Experience with collections and customer account management Understanding of GAAP principles and practices Preferred Qualifications: Experience with Quickbooks, CRM, or Student Information System Software Familiarity with accounting regulations and compliance requirements for Federal Financial Aid Skills & Competencies: Problem-solving and analytical thinking Customer service orientation Time management and ability to meet deadlines Professional demeanor and ethical conduct Ability to work independently and as part of a team Strong interpersonal skills for customer and interdepartmental interactions Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Ability to lift up to 10 pounds occasionally Work Environment: Part-time position in an office setting Standard business hours, Monday through Thursday Some flexibility Compensation and Benefits Competitive salary Health, dental, and vision insurance Paid time off and holidays Professional development opportunities Monthly massage in public massage clinic The ideal candidate will combine strong technical accounting skills with excellent customer service abilities to maintain positive relationships while ensuring timely collection of receivables. They should be detail-oriented, organized, and able to manage multiple priorities effectively. EOE Statement: We are an equal opportunity employer and value diversity. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic. East West College

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