Job Description

Job Description

Job Description

Career Navigator
Easterseals Crossroads delivers vital services and is leading the way to 100 percent equity, inclusion, and access for people with disabilities, families, and communities.

Position Summary

As a career navigator you will be the primary point of contact with participants and will serve as the primary case manager. You will work closely with a small number of participants from start to finish in the program, facilitating the initial assessment of strengths and needs and then coordinating the necessary services to assist each participant in meeting their goals. The career navigator will also serve as the job coach to facilitate job placement and retention.

Essential Functions

• Serve as primary case manager for assigned participants throughout the continuum of services.
• Use assessment tools like Wayfinders Life Mapping U, Indiana Career Explorer, and LifeCourse Tools to assess needs, develop a career/employment plan, and connect with appropriate support services in the community.
• Coordinate referrals to local community centers to address basic needs.
• Coordinate referrals to additional services as needed including benefits planning, assistive technology, and legal assistance.
• Coordinate job search activities including resume preparation; identification of job opportunities; completion and submission of applications, coordination, and assistance with interviews; and advocacy with potential employers as requested and necessary.
• Conduct on-site job analysis as appropriate and requested.
• Provide necessary and appropriate on-the-job training with each assigned consumer, including advocacy and development of natural supports.
• Provide post-employment supports and advocacy as necessary to facilitate long-term success.
• Complete and submit all required documentation for each assigned participant throughout the continuum of services while enrolled in the program. Frequency of meetings can vary based on each participant’s specific program status, needs, and desire.
• Teach workplace readiness skills to individual participants or groups as needed using existing curriculum.
• Process requests for “bridge” funds and present to Program Manager for approval.
• Assist participants with all steps of the application and enrollment process for postsecondary training.
• Encourage participation in Circles Indy and attend meetings as appropriate to support participants.

Education, Experience, Licenses, Certification

• Bachelor’s degree in Vocational Rehabilitation, Psychology, Sociology, Social Work, Business, or related field.
• 3-5 years’ experience working as employment consultant, case manager, or related position.
• Prior experience working with individuals with disabilities highly preferred.
• A current, valid Indiana Driver’s license and proof of auto insurance.

Communication Skills

Must be able to communicate effectively with diverse audiences including consumers, family members, referral agencies and business representatives. This includes the ability to tailor communication to each specific audience, using appropriate styles and approaches, and an understanding of the importance of non-verbal cues in communication. Communication requires the background skills of presenting, audience awareness, critical listening and body language.

Must be able to write effectively in a clear and concise manner. Written communication will be used to develop and complete all consumer required documentation as well as to relay and receive messages via email from consumers, referral sources, businesses representatives, and ESC personnel.

Knowledge, Skill, Ability

• Knowledge of disability funding systems including Vocational Rehabilitation Services, Bureau of Developmental Disabilities, and Indiana Medicaid Waiver preferred.
• Ability to prioritize competing demands and effectively organize assignments and complete in a timely manner.
• Initiative – ability to meet and exceed minimum productivity goals and complete tasks despite adversity; seek out alternative methods when necessary; independently complete required tasks without prompting; take on additional responsibility as needed.
• Ability to work well as a member of a team demonstrating cooperation and respect to all team members and customers.
• Independence – demonstrates the ability to self manage and direct work with minimal supervision.
• Judgment – ability to analyze problems including weighing out pertinent factors and arrive at a decision that is realistic and practical with minimal or no assistance. Knows when to seek out input and/or authority to act.
• Professionalism – including appearance, written and oral communication, and interaction with others.
• Teaching and training job search skills and specific job skills.
• Computer proficiency required including a working knowledge of Microsoft Office.

Work Conditions

Work is performed inside and outside due to frequent local travel. Job coaching may require working outside or in extreme work environments that may including high or low temperatures, humidity, and loud noises.

Hours

37.5 hours per week, Monday – Friday; must be flexible and willing to work evenings, weekends and holidays if necessary, to meet the needs of assigned consumers.

Benefits

We offer a generous benefit package including:

• Medical, dental, vision
• Flexible spending accounts
• Employer-provided short- and long-term disability and life insurance
• 403(b) plan
• Paid vacation
• Paid holidays (including four "floating" holidays)

Easterseals Crossroads is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, color, religion, sex, national origin, disability, sexual orientation, gender expression, gender identity, or veteran status.

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